Dahing Plants will not be responsible for any stolen or lost packages(s).
For local deliveries:
Please note that we are doing everything we can to prevent your packages from being lost or stolen.
Our delivery driver will shoot you a text before your package will be delivered and it is your responsibility to respond to that message to make necessary arrangements to prevent the lost of the package.
We are not obligated to take the plants up to your apartment because the delivery driver has lots of deliveries to make and risk making parking violations. If bringing the plants to your apartment is required, please contact us beforehand so we can make arrangements.
To report a lost or stolen package, please contact us.
For third party deliveries:
To report a lost or stolen package, please contact your local delivery office of the corresponding delivery company. If you have trouble reaching them, contact us for assistance.