Frequently Asked Questions

Support Email

info@dahingplants.com

Welcome to our FAQ Page!

Availability

We get shipments from our growers every week. The shipment usually come on a Monday so we recommend you checking in on Monday. Every we receive different plants so we cannot put a restock date for a specific product.

However, you can sign up for our restock notification. We will then notify you once your chosen plant arrives.

Gifting

Yes. Just let us know in the "Gift Notes & Others" section above the subtotal on the cart page.

1. Pick the plant and head over to the cart page by click the "shopping bag" icon.

2. Above the subtotal, you'll find "Gift Notes & Others:" section.

3. Add your note and you're all set!

How to shop

All of the planter listed under our product image are the right size for the selected plant. 

In order to choose a planter, go through the list of planter images and click the planter you'd like to go with your plant, then click "Add to cart".

For large order (quantities over 50) we offer discounts and selection help. Please reach out to us at info@dahingplants.com to get this started! 

1. Pick the plant and head over to the cart page by click the "shopping bag" icon.

2. Above the subtotal, you'll find "Gift Note & Others:" section.

3. Add your note and you're all set!

Large orders

For large order (quantities over 50) we offer discounts and selection help. Please reach out to us at info@dahingplants.com to get this started! 

Local delivery

When you include a full size plant in your purchase, we will bring all the plants up to your apartment! We'll let you know before we arrive for you to prepare to intercept the delivery.

2 Days. Free over $40.

All parts of NYC and the east side of Northern New Jersey (across from Manhattan). 

To check your eligibility:

1. Add a plant to your cart.

2. Go to the cart page by clicking the "shopping bag" icon.

3. Select local delivery to NYC/NJ as the delivery method.

4. Enter your zip code in the zip code checker.

We aim to keep you in the know with our local delivery service, here's how it works:

1. We let you know when your order is prepared.

2. We shoot you an email a day before the delivery goes out.

3. We remind you the next day that your delivery is arriving.

4. We shoot you a text when the driver is heading towards you.

5. We send over a delivery confirmation when your plants are delivered.

For more information, click this link.

We deliver to the portion of New Jersey right across the Hudson River.

You can check your local delivery eligibility here. 

Or you can look through the list of towns in New Jersey we deliver to: 

Jersey City, Hoboken, Weehawken, Union City, West New York, North Bergen, Secaucus, Fairview, Cliffside Park, Edgewater, Bayonne, Kearny, Ridgefield, Lyndhurst, Newark, Carlstadt, Palisades Park, North Arlington, East Rutherford, Harrison, Fort Lee, Moonachie, Little Ferry, Ridgefield Park, Rutherford, Leonia, Teterboro, South Hackensack, Wood Ridge, Belleville, Elizabeth, Hasbrouck Heights, Bogota, Wallington, Clifton, Englewood Cliffs, Nutley, Teaneck, Englewood, Elizabeth port, Hackensack, Passaic, Lodi, East Orange, Bloomfield, Garfield, Glen Ridge, Irvington, Hillside.

New Jersey local deliveries are free for orders over $40 and will arrive within 2 days! We will notify you before we arrive! 

To all the 5 boroughs: Manhattan, Brooklyn, Queens, Bronx, and Staten Island. Local deliveries are free for orders over $40 and will arrive within 2 days. We will also notify you before we come. 

You can double check your local delivery eligibility here. 

Plant recommendations

Our easy-care collection is exactly what it sounds like, it's a collection of plants that are easy to care for, which is perfect for you. You can even filter the plant choices to your liking with our "filter" tool located on the easy care collection page. 

For large order (quantities over 50) we offer discounts and selection help. Please reach out to us at info@dahingplants.com to get this started! 

Pots and planters

All of our planters are Ceramic.

Only the nursery planters are plastic.

Our planters take a very very long time to arrive from another country, so if they are sold out, they will probably not be restocked for a couple months! You're better off just choosing another planter option.

The majority of the planters have drainage holes in them, and they come with matching saucers.

Only a handful of planter choices don't have drainage holes. Those specific planters will have indicators in the description stating that it doesn't come with a drainage hole.

This will depend on two factors, the plant size and your current pot diameter size.

As a general guide:

Small size plants should be re-potted in a 4-5" diameter planter.

Medium size plants should be re-potted in a 6-8" diameter planter.

Large size plants should be re-potted in a 12-14" diameter planter.

Full size plants should be re-potted in a 14-16" diameter planter.

All of the planter listed under our product image are the right size for the selected plant. 

In order to choose a planter, go through the list of planter images and click the planter you'd like to go with your plant, then click "Add to cart".

Yes.

Pricing

Yes.

1. Follow the instructions to send out your link.

2. When your friend uses your link to make a purchase over $70, they receive $10 off.

3. When your friend makes a purchase over $70, you receive a ready-to-redeem $10 off code.

4. Repeat and pile up savings.

Re-potting

Simply put: re-potting is moving your plant into a bigger pot. It is an important step that, when done correctly, ensures that your plant will reach it's highest growth potential. 

When you buy a plant along with the pot from us, we will repot the plant in the pot for free! We have modern ceramic planter selections to match your vibe and having us repot it for your saves you from the dirty work and ensures that your plant is potted properly.

This will depend on two factors, the plant size and your current pot diameter size.

As a general guide:

Small size plants should be re-potted in a 4-5" diameter planter.

Medium size plants should be re-potted in a 6-8" diameter planter.

Large size plants should be re-potted in a 12-14" diameter planter.

Full size plants should be re-potted in a 14-16" diameter planter.

As a general guide:

Nursery pot under 10" diameter, repot in a pot that is 1-2" bigger in diameter

Nursery pot over or equal to 10" diameter, repot in a pot that is 2-4" bigger in diameter

*all our pot choices offered for each plant are a good fit for that specific plant.

Sizing

Here's the translation of the plant size to nursery planter size:

Small= 4" Diameter 

Medium= 6" Diameter

Large= 10" Diameter

Full= 14" Diameter

For more information, please visit this size identification guide 

As a general guide:

Nursery pot under 10" diameter, repot in a pot that is 1-2" bigger in diameter

Nursery pot over or equal to 10" diameter, repot in a pot that is 2-4" bigger in diameter

*all our pot choices offered for each plant are a good fit for that specific plant.